FAQ

"Womads" comes from the words "women" and "nomads" fused together.

I founded Womads because I am an active woman who loves traveling and exploring in comfort and style.

For me, being a nomad is feeling the excitement of the unknown, looking for new discoveries, constantly learning from others, making the most of all situations, adapting and growing.

At its core, Womads is about supporting other women on their exploration of their life journey.

The Womads peep toe flats are so comfortable and versatile that they will become your go-to shoes for living your active life. You won't have to worry about prioritizing either style or comfort, because now you can get both together. They are the best shoes for traveling women, they are comfortable for all-day wear, and they are stylish for evening wear.

We're proud to be based in Miami Beach. We do not currently have any store locations, but if you're in the area don't hesitate to get in touch!

You can find our entire collection here.

Our products are handcrafted in Medellín, Colombia by expert shoemakers. Learn why here!

Our leather is sourced from Colombia and our soles are manufactured in Medellín. Our soles are made from natural rubber sourced in the south of Colombia where farmers are reforesting areas previously drained and used for growing illicit crops.

Learn more about our soles here.

I would argue that Womads leather flats are the best travel sandals. You can slip numerous pairs into your suitcase or bag without them taking much space. They're very practical to slip on and off during airport security checks. They are both great walking sandals for women exploring new places all day long, and comfortable dress sandals perfect for your evening activities.

Yes! You can pay for your order in installments through ShopPay, which allows customers to pay for their order in 4 interest-free installments or create a monthly payment plan. No matter what you choose, your order will ship immediately!

To use ShopPay, select installments at checkout to split your purchase into 4 interest-free payments. Pay every 2 weeks with no interest or fees.

Shipping is available in the US to the 48 Contiguous States. If you are located in Hawaii and would like us to ship you an order, please contact us to see how we can help.

To keep things simple, we charge a flat rate of $9.5 for shipping all orders within the US. Please refer to our Shipping Policy here for more details.

We offer Free U.S. Ground Shipping on orders with 2 or more pairs.

We pride ourselves in the quick handling of your orders, with most in-stock items shipping within 24-48 hours of ordering. On average, orders take between 5-8 business days to arrive at your door.

We do not ship on Saturdays, Sundays, or holidays.

Please find more details in our Shipping Policy.

If you haven't received an email confirmation yet, there are a few things you can do:

• Check your spam folder. Some email providers might mark our emails as spam.
• If you're using Gmail, check your Promotions inbox by clicking the “Promotions” tab at the top of the page (see image here).

If neither of those things work, send us an email. We'll help update you on your order status.

To ensure delivery to your inbox, please add hello@womads.co to your address book and safe-sender list.

Once your order ships, you'll receive a shipping confirmation email and tracking number. If it has been more than 5 business days since you placed your order and you still have not received a tracking number, send us an email and we will gladly assist you!

Some items may ship separately, so it's perfectly normal for items to arrive at different times. That being said, if you're at all concerned, just send us an email and we'll check the status for you!

Our orders are packaged and shipped out quickly after they are placed to ensure that your items arrive as soon as possible. Because of this, any changes to your order (including address changes, product changes, or cancellations) must be requested as soon as possible after your order has been placed. We'll do our best to accommodate your request, but cannot guarantee any changes will be able to be made after your order has been placed. Depending on the amount of time after the order has been placed, order changes may be subject to a fee of $17.60.

Need to make a change to your order? Send us an email.

We want you to love your Womads! If you’ve ordered the wrong size or have any other issue, you can always exchange or return your order so long as:

• Your items are unworn, undamaged, in re-sellable condition, (i.e. no creases or wear on soles), and in their original packaging.
• Your return request is submitted within 15 days of receiving your original order.

To start this process please Click Here. Please note that exchanges/returns will need to be sent to the following address:

Womads
16240 Airport Park Drive, Suite 100
Fort Myers FL 33913
United States

We are here for you. We will be transparent and honest, and will do everything we can to make this process quick and easy!

Please find more details in our Refund Policy.

Items sent back to us without first requesting a return will not be accepted.

Once we receive your item for exchange, we will ship your new items free of charge.

We are happy to cover the cost of shipping both ways for exchanges within the U.S.A., and we do not charge any fees.

We will gladly issue a refund (minus return shipping costs of $13) for all returns that are shipped within 15 days of receipt of your order.

We will not be able to refund/exchange shoes that show any sign of wear. So please do not send back shoes if they have been worn.

You can always contact us for any return questions at hello@womads.co.

Please find more details in our Refund Policy.

Once our warehouse has received your return, please allow up to 15 business days for a refund. If it has been longer than 15 business days, please contact us here.

At the moment we offer sizes 6 to women's sandals size 11. We're hoping to expand our sizes in 2024 to include sizes 5 and 12, so please don't hesitate to reach out if you're looking for additional options.

Shop by size here.

Womads Peep Toe Flats fit true to size, so if you're a size 7 typically, you'll be a size 7 in Womads. If you're a half size, I recommend sizing down since the leather will stretch to your foot and the elastic keeps the shoes flexible.

Please refer to this size guide for additional size details.

The Womads are neither wide nor narrow, but the leather has room to stretch to your foot.

Unfortunately, we aren't able to offer wide sizes yet.

I'm really sorry if we don't carry your size yet. We are still a very small business and need to be careful with inventory. However, my goal is to make Womads as accessible as possible to support all women. So please send me an email letting me know what size you need and I'll make note of it for future plans.

Our goal was to make the most comfortable sandals for women and our Peep Toe Womads are slip on sandals that are as comfortable as it gets without wearing slippers. The upper will stretch to your foot shape and the heel is extra supple without rigid reinforcements. The inner sole is made of a thin layer of breathable padded leather. Your foot will feel supported without any restrictions.

The soft leather used to make Womads shoes is specifically selected because it's strong but stretchy. After a few walks, you'll notice that the upper starts taking on the shape of your toes. That's why it's best to size down.

Click here to watch a helpful video about the fit.

Womads leather sandals soles are purposefully very light and thin to be as flexible as possible and effortlessly stay on your feet.

The insole is flat and doesn't have added arch support. We avoided adding a rigid insole to give your feet more freedom of movement, to mimic a more natural walking sensation and to allow your feet to strengthen themselves over time.

Absolutely! We made Womads peep toe flats for this purpose, so that you'd have a stylish option that you can wear all day if needed. The insole is lightly padded with leather and the natural rubber sole has great grip and flexibility. You'll feel light on your feet and free to move!

This one depends. We've had women with Plantar Fasciitis love their new Womads.

For example, Madison Kelly wrote:
"These shoes are perfect and I wear them everywhere. I wear an 8.5 so got the 8…. It took a few wears to have them stretch out comfortably, but now I’m unstoppable! I wanted something dressier (than other brand adventure sandals) but would be ok with my crippling plantar fasciitis. Wearing them to dinner, then the 4 mile walk after dinner, it’s safe to say these shoes take the cake! Thank you Womads!"

However, we are not doctors and cannot advise on what's best for your foot condition. Our hope is that Womads provide relief to as many women as possible, but please consult your doctor for personalized recommendations.

If you're unsure, please reach out to us so we can help and also remember that you can return your pair if it doesn't work out.

Cleaning your Womads every so often is a great way to keep them looking their best. When they get a little dirty, start by wiping them down with a soft humid cloth.

We made a leather cream specifically for caring for your Womads, and you can see this article for detailed instructions.

The Womads soles do not retain odor. After continuous usage in hot Miami summers we have NOT detected any "foot smell". The leather sole is very breathable and these peep toe sandals have great ventilation which prevents smelly bacteria from forming.

Yes, the sole is made of natural rubber which provides very good grip. The texture on the bottom of your sole gives an additional traction. The Womads are great fashionable walking sandals for women because you won't slip or feel unstable.

Ideally you wouldn't purposefully soak your Womads. That being said, we have done many tests—getting caught in Miami rain storms—and, once dry, the Womads look unchanged. Metallic leathers (ex. Golden Nectar and Silver Mirror) are a little more delicate, so try not to get those wet as much as possible.

Yes! These women's leather flats are expertly made to last. The soft Colombian leather and natural rubber used to make these comfortable sandals are only the best quality. You can wear them every day to walk, bike, work, travel, etc. without worry.

I recommend signing up for our Back in Stock notifications directly from the product page. You'll see a button that says ["Out of stock"] once you enter your email we'll add you to a list to be notified when an item is back. Some Womads are limited edition colors or might not come back in stock for reasons outside of our control. If that's the case, we'll make sure to notify you by email. Otherwise, we will keep you notified by email of when we expect items to be restocked as we create a new batch of our items.