Before You Start... The following info will be helpful!

I totally get it - sometimes items need a little tweaking to be just right. Before you send your beauties back, here are a few quick fixes that might make them your new favorites:

📋 Return/Exchange Policy Overview

  • Free exchanges - we pay shipping both ways!
  • Returns: $13 return shipping fee OR choose store credit and get an extra $10 bonus credit (no shipping fee!) Pro tip: If the shoes didn't work out, use your store credit on one of our gorgeous crossbody bags! 👜
  • 15-days: Please initiate your return/exchange within 15 days of order receipt.
  • Unused only: No signs of wear, please! Return in original packaging with tissue paper to protect in transit.
  • Free Gift with Purchase: For returns, if your purchase included complimentary gifts, please return those items as well. If you prefer to keep the gifts, their value will be deducted from your refund amount.

🤏 Shoes Feeling a little snug?

Our premium full-grain leather is meant to stretch and adapt to your foot (it's one of the reasons we love real leather!). If your new Womads feel just a touch tight, don't panic - this is totally normal and fixable!


I wrote a complete guide with all my favorite stretching tricks! Read: How to Stretch Leather Shoes Like a Pro 📖


P.S. If the edge where your toes peep out is rubbing, you can use the tips from the article above or also you can gently file the inside edge with a nail file to soften that area.

🦶 Need Extra Arch Support?

Our lightly padded leather insoles are designed for all-day comfort and maximum flexibility, but every foot is different!

If your feet prefer a little arch support, a simple insert can do the trick.


My recommendation: Grab a slim arch support insert from Amazon - they're usually under $10 and can transform how your shoes feel. I've tested the Dr. Foot's Arch Support Shoe Inserts and they stayed on very well!